What to do...Do you have a problem with your computer and need itsolved right away? If not, then your at the wrong page,but if so then you may call TechCrew anytime before,during, and after school.All you have to do is call The Tech Office at ext. 3800or create a ticket at ntzb.sherpadesk.com. one of theStudents in there that hour would answer the phoneasking how they would help you. In order for TechCrewto fully understand the problem and for them to reportas soon as possible you'll need to say the following:
This is all that TechCrew would need to help you.
The classroom number
The problem (try to make it as detailed as possible;
tell them of any errors that you recieve. And if the
computer is making a very loud noise... Turn it off!!!)
And last, tell them the ungency of the problem.
If it needs to be done right away then tell them.
If its not important and could be fixed by time the
next day please say so because Tech Crew
recieves many reports of problems everyday
and they need to sort out all the problems in
order of urgency
Any extra information is unneeded and may complicate the situation.
(Email addresses end in @ntzb.org)Tech Support
NT@ZB TechCrew x3800David Matteson
Technology Site Coordinator x3801Email: mattesodaJoe Fleming
ZBTHS LAN Administrator x9771Email: flemingjJohn Meyer
ZBTHS System Support Specialist x9772Email: meyerjbDan Sullivan
ZBTHS Data Analyst x9798
Last Modified on December 7, 2016